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To confirm your order, please check the Promotions tab, spam folder, or inbox in your email.

For modification or cancellation requests, please note that your order can only be cancelled or modified within 2 hours of placing it. After this period, the order is locked for processing and can no longer be changed or cancelled.

For shipping status and policy, please remember the following:

• Production & Processing Time: 5-10 business days
• Shipping Time: 7-20 business days
  You can find more details here: Shipping Policy.

Items may be shipped in separate packages due to logistical reasons. If you haven’t received all the items in your order, don’t worry—they may arrive later.

If you have additional questions about your package, please click the button below to submit a support form for quicker assistance.